Frequently Asked Questions

Did you buy your guide from a retailer or a dealer? 

• Already have an account? Log in to your account and click on the block "I have a guest card to activate". Enter the card number and activation code printed on the Guest card delivered with the Guide.

• Don’t have an account? Create your account and, in the "I enter my activation code" section, enter the card number and activation code printed on the Guest card delivered with the Guide.

You can now access all the features of the App and the france-passion.com website!

Please note, you cannot activate your account in the app; you must do it on the france-passion.com website.

In the Guide and on the app, you will find the GPS coordinates in decimal format for each stopover. It is important not to follow your GPS blindly and to check that it matches the directions in the Guide, as access routes may change from year to year.

On your GPS, use the "navigate to" or "search for coordinates" (latitude/longitude) function. Depending on the model, you may need to use "+" instead of N and E, and "-" for west longitude.

On the mobile app, the "Routes" (Itinéraire) button at the bottom of the host's profile allows you to directly open the GPS application of your choice.

The GPS coordinates of hosts are personal and confidential data: they must not be disseminated, shared or compiled, in accordance with the France Passion spirit, which is based on confidentiality, conviviality and safety.

Search for your stopovers and save them in your travel journals or favourites on the app.
The france-passion.com website is the digital version of the Stopover Guide, with even more information!
Whether you are travelling in your motorhome or at home, using a computer, tablet or smartphone, every feature of the site has been designed to make your trips to France Passion stopovers easier.

- Search for stopovers using geographical criteria or keywords, or proximity to your location.

- View "stopover information sheets": photos, location, GPS coordinates, days when closed, etc.

- Search for festive or gastronomic events organised by your hosts (open days, farm markets, festivals, exhibitions, etc.)

- Calculate routes and create personalised travel journals

- Share reviews and testimonials from fellow motorhome owners

Always at your side to make your travels easier and your stays in France more enjoyable!

Log in to your France Passion account

To access France Passion services (account and App), you must have ordered the Guide and created your France Passion account on the website.

• Your account is activated as soon as your order is processed, or on March 1 if you pre-ordered before that date.

• Are you creating your account after receiving the guide, or after buying it from a retailer or dealer?

  In your account, in the "I enter my activation code" section, enter the guest card number and activation code printed on your Guest Card. These credentials are also sent to you by email if you ordered on our website.

Use the same login details to sign in to your France Passion account and to the App!

The ideal complement to the Stopover Guide, your France Passion account gives you access to real-time updates of stopovers (additional information, exceptional closures, new stopovers during the year) and to many features: stopover search, favorites, photos and reviews, festive events and exclusive benefits…

Please note that you cannot change your password via the app.

To change your password, log in to your France Passion account on the website:

--> "My personal details" section

--> "Change my email or password"

Your membership of France Passion supports a network that has been constructed with great care and dedication over 30 years. It helps to finance the selection of hosts, the creation, printing and distribution of the Stopover Guide, and a guaranteed list of reliable, up-to-date and regularly visited stopovers.

The current Guide enables you to comply with the hosts' instructions (days when closed, arrival times, etc.), with each host undertaking to welcome you during the membership period.
All France Passion hosts are entitled to refuse users who are not up to date with their membership.

By using an up-to-date Guide, you also help to maintain the peace of mind of operators who no longer wish to receive guests, for personal or professional reasons.

Thank you for your respect and understanding.

The France Passion Guide (with its guest card and sticker) and access to the app or member area are linked to a motorhome user, not a vehicle.

Access is only possible with your email address and password.

People renting your vehicle who wish to use our app or the member area on france-passion.com must join our network directly.

They will enjoy unlimited access to more than 2,000 free stopovers throughout France for the price of 1 or 2 nights at a campsite ;)

*Stopovers are reserved for motorhomes, campervans and converted vans that are 100% self-sufficient in terms of water, toilet facilities, electricity, etc.

Your France Passion account allows you to plan your trips online and use the mobile app by logging in using the same details!

Complementing the Guide, the app makes it easy to find your chosen stopover and access all the information about the stopover sites for the year, as well as favourites, photos and community reviews.

It provides real-time updates on stopovers (additional information, closures due to special circumstances, new stopovers during the year, etc.). 

Learn more about the France Passion app